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FAQ 
Frequently Asked Questions
Select a question to find out more:
How do I schedule an appointment for a virtual tour?
How long does the virtual tour appointment take?
What type of payment do you accept? When is payment due?
Do I have to be present at the appointment?
How quickly will my tour be posted after the photography appointment?
How do I schedule an appointment for a virtual tour?
To schedule a virtual tour, just fill out our online order form or call (800) 684-8188. The TourThisPlace.com photographer in your area will then contact you to schedule your appointment. Many agents find that an ideal time to schedule your virtual tour package is during an Open House. At an Open House, you can be sure that the property will be in ideal condition to be photographed, and it saves you from making an extra trip to the property!
How long does the virtual tour appointment take?
A standard virtual tour package (4 scenes) usually takes about 30 minutes. Please ensure that the home is ready (i.e. already clean!) before the appointment to ensure the process goes smoothly and quickly.
What type of payment do you accept? When is payment due?
We accept Visa, Mastercard, Discover, and American Express. Payment information will be taken over the phone or online when the order is taken. Your credit card will not be charged until your virtual tour is posted.
Do I have to be present at the appointment?
Upon request, TourThisPlace.com will meet with the property owner instead of the Realtor to photograph the property. However, it is recommended that the Realtor meet the photographer if you have specific shots that you would like photographed.
How quickly will my tour be posted after the photography appointment?
The tour will normally be posted within 36 hours of the appointment.
What is the charge to post tours to Realtor.com?
Realtor.com charges a $20 fee per property to distribute your tours onto Realtor.com. This is an optional fee. Tours can be posted on most other websites for no additional charge.